We are responsible to assure that children and their families feel comfortable and at ease while getting involved in our programmes and when welcoming visitors. We would also like visitors to have a positive experience when visiting our programmes and children. As a result, World Vision has a very specific behavioural expectation called protocols (also called codes of conduct) for staff, visitors, and all who are associated with World Vision:

These behavioural protocols are universal to World Vision, and all are expected to adhere to them:

• Treat all children with respect and dignity.
• Listen to children.
• All visitors to World Vision projects must be accompanied by a designated World Vision staff member at all times.
• Be sensitive to the unwritten laws of personal familiarity in language, conversation, and physical intimacy, and observe them.
• Stop any interaction with a child if a child says stop, or if the child appears uncomfortable with the interaction.
• Always ask permission from a child and the child's parents/guardian if you wish to take a photograph.
• Never touch sexual areas of the body or have sex with a child. Having sex with a child is a grave offense, and punishable by imprisonment in many countries.
• Do not expose anyone to sexual materials or abuse them through non-contact sexual activity. Be cautious in sending verbal, nonverbal, or written messages that could be misinterpreted by the child or adult.
• Dress in culturally appropriate ways. Always be in view of another adult when with a child (i.e., do not spend time alone with a child). This is for the child's protection and to protect you from possible false accusation.
• World Vision staffs do not hire children as house help or place children in situations of exploitative labour. Children have a right to education and play.
• Do not slap, hit or physically abuse any child.
• Do not psychologically and/or verbally abuse any child.
• Adults are always responsible for their behaviour with children, even when a child's behaviour can be interpreted as seductive.

• World Vision personnel and visitors are expected and required to report any suspicions of child abuse to the national director immediately.
• World Vision has policy and procedures that respond to accusations, which allow for a process that respects all involved.
• Noncompliance with these requirements will be taken seriously. This will involve referral of cases to the police and/or social services if child rights laws have been broken.
• World Vision personnel and visitors are expected to sign a document that signifies their agreement to abide by the behavioural protocols.
• Children under the age of 18 years are defined as human beings, as recognised by international law. While these particular behavioural protocols focus on children, we expect your interactions with adults to show similar respect for culture and human rights.

There are many types of abuse in Indonesia and in our world:

• World Vision offices around the world are actively involved in protecting children in the communities where they work.
• World Vision partners with communities to provide clean drinking water, nutrition, and primary health services that protect children from preventable diseases, and provide early treatment for illness.
• World Vision partners with children as an essential part of empowering children. Promoting and encouraging children's ability to engage in all decisions that affect them is an important part of child protection.
• World Vision partners with the most vulnerable children and their families: children in need of special protection such as girls and boys involved in exploitative child labour, who survive war and conflict, who are survivors of abuse and neglect, and who suffer from the effects of harmful traditional practices.
• World Vision partners with other NGOs, UN agencies and other organizations to have a united voice on issues that affect children and to learn from one another.
• World Vision advocates with governments and opinion leaders for policies, laws, and practices that strengthen the protection of children.

World Vision is a Christian relief, development, and advocacy partnership with a mission to end suffering, poverty and injustice so that children and poor communities can realise their God-given potential. World Vision's humanitarian efforts are community-based, child-focused and available to those in need, regardless of race, gender, ethnic background or religious belief.

World Vision is committed to the holistic development of all children and the realisation of their rights. Children have a right to survival, development, protection, and participation as stated in the UN Convention on the Rights of the Child (CRC).

Any person who has knowledge of the abuse may report immediately to the nearest police, and nearest Lembaga Perlindungan Anak, or nearest organization who works for child protection or at national level to the National Commission for Child Protection (KPAI). If abuse happens in a World Vision Community a report will also be done to the designated World Vision Indonesia staff.

If any World Vision Indonesia personnel (staff, volunteers, consultants, interns, members of the Board) commit an abuse, report at once to his/her immediate supervisor and to the Child Protection Point. All reports on abused children will be kept confidential in due respect for the dignity and privacy of the children.